Responsible Gaming at cv7
We believe gambling should always be entertaining, never a burden. Our tools and resources are here to help you stay in control.
Our Commitment to Safe Play
At cv7, responsible gaming is not just a policy — it is a core part of how we operate. We are committed to providing a safe and reliable platform for players across Bangladesh, including Dhaka, Chittagong, Sylhet, and beyond. Gambling at cv7 is strictly for adults aged 21 and above, and we take that commitment seriously by offering a comprehensive set of player-protection tools.
We encourage every player to treat gaming as a leisure activity with a fixed entertainment budget — not as a way to earn income or recover previous losses. Setting personal limits before you begin is the most powerful step you can take toward responsible play. cv7 provides built-in account controls so these limits are always just a few taps away, whether you are logging in via bKash, Nagad, or any other supported method.
Player Protection Tools
cv7 puts the following responsible gaming tools directly in your hands. You can activate any of these features from your account settings at any time. Our platform uses SSL encryption to protect all your data and interactions.
- Self-Exclusion Program Request a temporary or permanent self-exclusion directly from your account. During exclusion, your account will be locked and you will not be able to deposit, bet, or receive promotional emails. This is a firm commitment — exclusion requests are processed with no cooling-off period before activation.
- Deposit Limit Controls Choose a daily, weekly, or monthly maximum deposit amount in BDT. Once set, limits take effect immediately. If you want to raise a limit, a mandatory 24-hour review period applies before the increase comes into force — reducing a limit is always instant.
- Session Time Limit Set a maximum continuous play duration per session. When your time is up, you will receive a visible alert and the option to end your session or extend with a brief confirmation step designed to encourage a conscious decision.
- Permanent Account Closure If you decide gambling is no longer right for you, you may request a permanent closure of your cv7 account. Contact our support team and we will process this request without delay. Any remaining balance will be refunded to your verified bKash, Nagad, or Rocket wallet.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. Being aware of the warning signs is the first step toward getting help. If you recognize any of the following patterns in yourself or someone you know, please reach out to our support team or a professional counseling service.
- Spending more money on gambling than you planned or can afford
- Trying to win back money you have already lost (chasing losses)
- Neglecting work, study, family, or personal responsibilities because of gambling
- Feeling restless, anxious, or irritable when not gambling
- Hiding your gambling activity from friends or family
- Borrowing money or selling belongings to fund gambling
Responsible Gaming FAQs
Need Help? We Are Here For You
If you feel that gambling is becoming a problem in your life, please do not hesitate to reach out to the cv7 support team. Our agents are available around the clock, every day of the year, including during Eid, Pohela Boishakh, and all public holidays. We take every concern seriously and will work with you to find the right solution.
Email: [email protected]
Ready to Play Responsibly?
Set your limits, explore our games, and enjoy the cv7 experience — safely and on your terms. Remember: 21+ only, play within your means.